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Braun Recalls Satin Pro and Satin Hair Hairdryers
KRONBERG, Germany, May 19, 2010--
- Voluntary Recall Issued for Units Sold in Europe, Middle East,
Africa, Asia and Latin America that do not Meet Braun Quality Standards
As a precautionary measure, Braun today announced a voluntary recall for
Braun Satin Pro and Braun Satin Hair Colour Hairdryers produced between April
2007 and November 2008. Consumers can continue to use all other Braun hair
care appliances with confidence.
This recall is being initiated because a small number of these hairdryers
have failed to meet Braun's quality standards and present a safety risk if
not used according to the usage instructions. In particular, there is a small
risk that the affected hairdryers may short-circuit, over-heat and start
burning if left plugged in, in a very humid environment even when switched
off. Therefore, after confirming that they have an affected hairdryer,
consumers are asked to immediately unplug the hairdryer and discontinue use.
There have been no reported consumer health impacts because of this quality
issue.
The Braun hairdryers being recalled have the Product Type number "3549"
and Production Codes from "701" to "852". The Product Type number is printed
on the hairdryer handle, and the Production Code is printed on the inlet grid
which can be found after removing the protection filter at the rear of the
appliance. Specific instructions and photographs can be found at
http://www.braun.com.
Consumers who have confirmed that their individual Production Code is
between "701" and "852" should call their local freephone service hotline
where they will receive further information on how to obtain a replacement.
No other Braun products are affected by this recall. This precautionary
and voluntary recall underlines Braun's commitment to the highest quality
product standards. Braun apologises for any inconvenience caused by this
recall.
Country Service Hotline
Germany 0800-1003965
Netherlands 0800-2255636
Belgium 0800-39036
Sweden 0200-125061
UK 0800-3680348
Ireland 1800-819068
France 0800-710528
Spain 900-800380
Italy 800-584652
Russia 8800-2002020
Turkey 0800-2616365
Source: Braun
Media Contacts: Germany, Nina Knecht, +49(0)6196-891924; Netherlands, Ronald Van De Straat, +31-102863609; Belgium, Ann Huart, +32-2-456-2126; Sweden, Cecilia Udekwu, +46-8-5280-8333; UK and Ireland, Andrea Witty, +44(0)1932-896000; France, Raphael Dacquin, +33-140-88-5224; Spain, Sylvia Cabrera, +34-91-7222107; Italy, Paola Aruta, +39-06-50090-623; Russia, Irina Nagornova, +7-963-655-35-16; Turkey, Zeynep Ercan, +90-2164638072
Braun Recalls Satin Pro and Satin Hair Hairdryers
KRONBERG, Germany, May 19, 2010--
- Voluntary Recall Issued for Units Sold in Europe, Middle East,
Africa, Asia and Latin America that do not Meet Braun Quality Standards
As a precautionary measure, Braun today announced a voluntary recall for
Braun Satin Pro and Braun Satin Hair Colour Hairdryers produced between April
2007 and November 2008. Consumers can continue to use all other Braun hair
care appliances with confidence.
This recall is being initiated because a small number of these hairdryers
have failed to meet Braun's quality standards and present a safety risk if
not used according to the usage instructions. In particular, there is a small
risk that the affected hairdryers may short-circuit, over-heat and start
burning if left plugged in, in a very humid environment even when switched
off. Therefore, after confirming that they have an affected hairdryer,
consumers are asked to immediately unplug the hairdryer and discontinue use.
There have been no reported consumer health impacts because of this quality
issue.
The Braun hairdryers being recalled have the Product Type number "3549"
and Production Codes from "701" to "852". The Product Type number is printed
on the hairdryer handle, and the Production Code is printed on the inlet grid
which can be found after removing the protection filter at the rear of the
appliance. Specific instructions and photographs can be found at
http://www.braun.com.
Consumers who have confirmed that their individual Production Code is
between "701" and "852" should call their local freephone service hotline
where they will receive further information on how to obtain a replacement.
No other Braun products are affected by this recall. This precautionary
and voluntary recall underlines Braun's commitment to the highest quality
product standards. Braun apologises for any inconvenience caused by this
recall.
Country Service Hotline
Germany 0800-1003965
Netherlands 0800-2255636
Belgium 0800-39036
Sweden 0200-125061
UK 0800-3680348
Ireland 1800-819068
France 0800-710528
Spain 900-800380
Italy 800-584652
Russia 8800-2002020
Turkey 0800-2616365
Source: Braun
Media Contacts: Germany, Nina Knecht, +49(0)6196-891924; Netherlands, Ronald Van De Straat, +31-102863609; Belgium, Ann Huart, +32-2-456-2126; Sweden, Cecilia Udekwu, +46-8-5280-8333; UK and Ireland, Andrea Witty, +44(0)1932-896000; France, Raphael Dacquin, +33-140-88-5224; Spain, Sylvia Cabrera, +34-91-7222107; Italy, Paola Aruta, +39-06-50090-623; Russia, Irina Nagornova, +7-963-655-35-16; Turkey, Zeynep Ercan, +90-2164638072